Terms
Last updated: October 1, 2026
1. Who we are and acceptance of these terms
The website tarotalyze.com is operated by Individual Entrepreneur (Antreprenor Independent) „ALEXANDR OGLAȘEVICI”, IDNO 1026023000934, registered on 07.01.2026, Chișinău, Republic of Moldova. Full identification and contact details are given at the end of this page. By accessing the website, creating an account, purchasing credits or using any of its features, you confirm that you have read, understood and accept these Terms of Service together with the Privacy Policy, the Refund Policy and the Cookie Policy, which form part of the same agreement. If you do not agree with any provision, please do not use the Service. These terms apply both to visitors without an account and to registered users.
2. What the Service offers
Tarotalyze is a portal of esoteric materials with four sections. Tarot — descriptions of the 78 cards, 64 spread layouts, articles, and an interpretation of a spread generated by artificial intelligence in exchange for credits. Numerology — free birth-date calculators; most of them run directly in your browser, while the „Family Karma” mandala and the family-cell karma calculation are performed on our server — the name and the birth date you enter are sent there (see clause 3 of the Privacy Policy). If extended calculations for credits appear, their price in credits will be shown before the calculation starts. Su Jok — reference materials about a traditional Korean practice. Topics — articles written by users, with comments. The Service does not put you in touch with human practitioners: no card readers, astrologers, therapists or other consultants work on this site, and the interpretation texts are produced by software. We may add, change or close sections and features of the site; credits you have already purchased remain valid as described in clause 8.
3. The nature of the materials: information and entertainment
All materials on the site — the card descriptions, the spread interpretations, the numerology calculations, the Su Jok materials and the articles written by users — are provided for information and entertainment and are intended for personal reflection. They do not constitute medical, psychological, psychiatric, legal, tax, financial or investment advice and are not a substitute for consulting a qualified professional. We do not guarantee the truthfulness or accuracy of what is written, that it will come true, or that any particular outcome will be achieved: tarot, numerology and similar practices are not scientific forecasting methods, and their results cannot be verified, measured or predicted. Do not make important decisions — medical, financial, legal, family or professional — on the basis of the materials on this site. Responsibility for any decision you make and for its consequences rests entirely with you.
4. Su Jok — reference materials, not treatment
The Su Jok section contains reference materials about a traditional Korean practice and is provided for information only. These materials are not medical care: they do not diagnose, treat, cure, prevent or relieve any disease, disorder or health condition. We are not a medical institution, we provide no medical services, we employ no medical staff and we recommend no method of treatment to anyone. The materials are not a substitute for a doctor's consultation, examination, diagnosis or prescribed treatment, and they can never be a reason to stop taking prescribed medication, to change a course of treatment or to delay seeing a doctor. If you have a health problem — pain, a worsening condition, pregnancy, a chronic illness or an emergency — consult a doctor, and in an emergency call the emergency service of your country (in the Republic of Moldova — 112). Do not apply anything from these materials to children without a doctor's instruction. Any use of them is entirely at your own risk.
5. The texts are generated by artificial intelligence
The spread interpretations and the other texts you request for credits are produced by an artificial-intelligence model, not by a person. You are not answered by a card reader, a consultant or a specialist: the answer is generated automatically from the question you asked and the cards drawn, and the cards themselves are chosen at random by the software. The model makes mistakes: it can write statements that are untrue, contradictory or meaningless, and it can give different answers to the same question. The generated text is not read or checked by a person before it is shown to you. Do not put information into your question that you are not willing to pass to an external provider — the question is sent to the model provider for processing (see clause 16). Treat the result as text produced by software, not as a statement about reality.
6. Minimum age
The Service is intended for persons aged 18 or over. By creating an account and purchasing credits you confirm that you are at least 18 years old and legally able to enter into this agreement. If we learn that an account belongs to a person under 18, we will block it and, on request, refund the unused credits to the person who made the payment, in accordance with the Refund Policy.
7. Your account and your public nickname
An account, created with a valid email address, is required for credit-based interpretations, for comments and for publishing topics. You are responsible for keeping your credentials safe and for everything that happens under your account; tell us immediately if you suspect unauthorised access. One person may hold only one account. Your nickname is your public name: it is shown under your comments and published topics and is also the address of your profile page, which is open to anyone who knows that address. For that reason, do not put information into your nickname that you do not want to be public — your full name, phone number or email address. A released nickname can never be taken again by anyone, and the old profile address redirects to the new one. There is not yet a „delete account” button on the site: to have your account deleted, write to [email protected] from the email address the account is registered to — we delete it together with the associated content within 30 days (see clause 9 of the Privacy Policy). Unused credits are refunded only on request and only under the Refund Policy.
8. Credits
A credit is the Service's internal unit of account. One credit is spent on one AI text generation; larger spreads cost more credits — 1 credit for up to 5 cards, 2 credits for 6–12 cards and 3 credits for 13–21 cards. The cost in credits is shown before the generation starts, and if other paid calculations appear, their price in credits will be shown in the same way. On registration you receive 1 free credit so that you can try the Service without paying. Purchased credits do not expire: they stay in your account until used, however much time passes. Credits are not money, not electronic money, not a means of payment outside this website, and they bear no interest; they cannot be transferred to another account, resold or exchanged back into money, except for a refund under the Refund Policy. If a Tarot interpretation fails through our fault and you do not receive the text, the credit spent is returned to your account automatically; this automatic return works today for Tarot interpretations, and if other paid calculations appear, the way credits are returned for them will be announced separately.
9. Prices, currency and VAT
Credits are bought in packages by a one-off payment: Light — 7 credits, Standard — 22 credits, Premium — 75 credits. This is not a subscription: nothing renews automatically, there is no per-minute billing, and nothing is charged to your card without a new order from you. Current prices are shown on the payment page and apply until changed; the price shown at the moment of your order is the one that applies, and later changes have no retroactive effect on orders already paid. The price is shown in the currency of the payment method you choose — Russian roubles (RUB), US dollars (USD) or euros (EUR), and, once bank payment has been connected, Moldovan lei (MDL) — and the amount is charged in that same currency. The provider is not registered as a VAT payer, because turnover does not reach the mandatory registration threshold set by art. 112 of the Tax Code of the Republic of Moldova (1.7 million lei, in force since 1 March 2026). Prices therefore contain no VAT, and no VAT is itemised in payment documents. If you pay through an intermediary acting as the registered seller, that intermediary may add taxes applicable in your country; the final amount is shown to you before you confirm the payment.
10. Payment methods
Payment is made online by card. Currently available is payment through Lava.top — an intermediary acting as the registered seller (Merchant of Record) for payments in roubles, dollars and euros, with its own buyer terms which you accept at checkout. Direct payment in Moldovan lei through BC „Moldova Agroindbank” S.A. (maib), where the seller is the provider named at the end of this page, is in the process of being connected and will become available once that is completed; until then it is marked on the payment page as being prepared and cannot be selected. The list of payment methods may be extended or changed — for example with another payment processor or with cryptocurrency payment; the list in force is always the one shown on the payment page at the moment of your order, and the remaining provisions of these terms are unaffected. Whichever method is used, card details are entered on the secure page of the payment service provider: we do not see them, do not receive them and do not store them. If the payment currency differs from the currency of your card, the conversion and any related fees are set by your card-issuing bank, not by us.
11. Delivery of credits
Credits are a digital product and have no physical delivery: nothing is shipped, there is no courier, no delivery address and no delivery period. As soon as the payment service provider confirms the payment, the credits are added to your account automatically and are ready to use; the balance is visible in your account, and the purchase itself — the date, the package and the number of credits — is written into the credit history in the „Credits” section of your account, and that record serves as the order confirmation. We do not currently send a separate order-confirmation email. Confirmation of the payment may take a few minutes, depending on the payment service provider. If the amount was charged but the credits did not appear in your account, write to [email protected]: we will check the payment and either add the credits or refund the amount in full.
12. The 14-day right of withdrawal and your express consent
Law no. 105/2003 on consumer protection gives you the right to withdraw from a distance contract within 14 days without giving any reason. Credits, however, are digital content that is not supplied on a tangible medium and becomes available immediately after payment. For content of this kind the law provides an exception: the right of withdrawal is lost if you have expressly consented to performance beginning before the 14-day period expires and have acknowledged that you thereby lose that right. That is why you tick this consent separately at every purchase; without it the purchase is not completed — the server rejects the order. Your consent is recorded: together with the payment record we store the moment of consent, by our server's clock, and the versions of the Terms of Service and of the Refund Policy that were shown to you at that moment, so that it can later be established what exactly you read and accepted on the day of payment. Your IP address and browser details are not recorded for this purpose. The consent concerns immediate delivery only and does not deprive you of your rights if the Service failed to work: the circumstances in which we refund money — including where you have not spent a single credit from the package — are set out in the Refund Policy, which forms part of the same agreement.
13. Content published by users
In the Topics section and in comments you publish your own content. Every topic goes through prior review: after you submit it, it does not become public immediately but is shown publicly only after approval, and until a decision is made you can edit it from your account. Responsibility for what is published rests entirely with the author. By publishing, you confirm that you own the rights to the text and images or are otherwise entitled to publish them, and you grant us a non-exclusive, royalty-free right, for as long as the material is published, to display it on the site and in search-engine results. The following are prohibited: breaking the law, incitement to hatred, violence or discrimination, threats and harassment, adult material, other people's personal data published without a lawful basis, promises of healing, enrichment or guaranteed results, medical and financial advice presented as reliable, advertising, spam, bulk links, and other people's text used without permission. We may refuse publication, remove a topic or a comment, or restrict access to an account for breach of these rules, and the author is notified of the decision. You may delete your own topic or comment at any time. We are not the authors of user-published materials and do not vouch for their accuracy.
14. Acceptable use and suspension of access
You undertake to use the Service in good faith. The following are prohibited: attempts to bypass payment or to obtain credits without paying, creating several accounts in order to receive the free credit repeatedly, bulk automated scraping of the site's content, placing artificial load on the infrastructure, circumventing technical limits, unauthorised access to other users' data, and attempts to make the AI model generate unlawful or dangerous content. We may limit the rate of requests and suspend or block an account that breaches these rules or the law. If a block is not caused by a breach on your part, unused credits are refunded on request under the Refund Policy.
15. Rights in the content
The site's content — the texts, graphics, card artwork, spread layouts, the numerology and Su Jok materials, the software and the structure of the pages — belongs to the provider or to the rights holders from whom it is used, and is protected by law. You may read it and use it for personal purposes; bulk copying, republication, adaptation, inclusion in other products or commercial use without our written consent are not permitted. Texts generated by artificial intelligence at your request are made available to you for personal use; we claim no rights in the questions you write. Content published by users remains theirs, and they grant us only the display right described in clause 13. If you believe that material on the site infringes your rights, write to [email protected] stating the page address and the grounds; we will check it and remove the material if the complaint is well founded.
16. Personal data
We process your data in accordance with Law no. 195/2024 on the protection of personal data, in the manner described in the Privacy Policy. To operate, the Service uses external providers, some of them located outside the Republic of Moldova — among them the provider of the artificial-intelligence model, to which your question and the cards drawn are sent so that the text can be generated, the infrastructure on which the database, the website and the programming interface run, the email delivery service and the payment service providers. The full list of recipients, the grounds for processing, the retention periods and your rights are set out in the Privacy Policy. Advertising on public pages is loaded only after you accept advertising cookies, and no advertising is shown on your account pages, on your reading page, in your history or on the payment page. We use no tracking or profiling systems and set no analytics cookies; the only thing running is an anonymised measurement of page speed (Vercel Speed Insights), which does not identify a person and writes nothing into your browser. We do not sell your data to anyone.
17. Availability, limitation of liability and force majeure
The Service is provided "as is". We make reasonable efforts to keep it available, but we do not guarantee uninterrupted or error-free operation: there may be maintenance work, failures at external providers, unavailability of the artificial-intelligence model, or interruptions beyond our control. We are not liable for indirect losses — lost profit, loss of data, decisions taken on the basis of the site's materials and their consequences. Our total liability for any claim connected with this agreement does not exceed the amount you have paid us in the preceding 12 months. These limitations do not exclude liability that the law does not permit to be excluded and do not affect a consumer's mandatory rights. We are not liable for non-performance caused by force majeure — natural disasters, war, acts of public authorities, failures of communication or power networks, large-scale cyberattacks — for as long as those circumstances last; if they last longer than 30 days, either party may terminate the agreement, and unused credits are refunded on request under the Refund Policy. We may also temporarily suspend parts of the Service on our own decision — sign-in and registration, purchases, AI readings, calculations performed on our server, comments and topics — and say so with a visible notice on the site. During such a suspension the materials of the site remain available; accounts, balances, reading history and published content are kept and become available again when the Service resumes, and purchased credits do not expire. If you do not wish to wait, packages with unspent credits are refunded on request under the Refund Policy; requests about your personal data are handled by email at [email protected].
18. Complaints: write to us before contacting your bank
If something did not work or you disagree with a payment, write to [email protected], stating your account email address, the date of the payment and the amount. We reply within 5 business days at the latest and try to resolve the matter directly. Please contact us before starting a payment dispute (chargeback) with your bank: most situations — credits that did not appear in the account, a payment taken twice, a technical error — are settled faster by us than through a bank, and we can refund on the same day. While a bank dispute is open, we suspend the purchase of new credits on that account, because the amount is frozen in the procedure; once the dispute is closed, the account returns to its normal state. This preliminary step does not limit your right to approach your bank, the consumer protection authority or a court.
19. Changes to these terms
We may change these terms — for example when a payment method is added, when a new section appears, or when the law changes. The version in force is permanently published on this page, and the date of the last update is shown at the top. Material changes — those concerning prices, credits already purchased, liability or data processing — are announced by a visible notice on the site before they take effect. Changes have no retroactive effect: orders already paid for remain governed by the terms in force at the time of payment. Continuing to use the Service after the changes take effect means that you accept them; if you do not accept them, you may stop using the Service and request a refund of unused credits under the Refund Policy.
20. Governing law and dispute resolution
This agreement is governed by the law of the Republic of Moldova, including Law no. 284/2004 on electronic commerce, Law no. 105/2003 on consumer protection and Law no. 195/2024 on the protection of personal data. Disputes are settled amicably in the first instance, as described in clause 18, and failing agreement — by the competent courts of Chișinău, Republic of Moldova. If you are a consumer, this provision does not deprive you of the mandatory rights granted by law or of the possibility of applying to the court that is competent under the law. As a consumer you may also contact the supervisory authority: the State Inspectorate for the Surveillance of Non-Food Products and Consumer Protection (ISSPNPC, formerly the Consumer Protection and Market Surveillance Agency), 78 Vasile Alecsandri St., MD-2012, Chișinău, tel. 022 51 51 51 (call centre) and 022 50 19 81, email [email protected], consumator.gov.md.
21. The authoritative version of this document
This document is drawn up in Romanian, and the Romanian version is the authoritative one. The Russian and English translations are provided for your convenience; in the event of any discrepancy between the versions, the Romanian text prevails.
22. Seller's identification details
Provider of the Service and owner of the website: Individual Entrepreneur (Antreprenor Independent) „ALEXANDR OGLAȘEVICI”, IDNO 1026023000934, registered on 07.01.2026, Chișinău, Republic of Moldova. Activity codes (CAEM): 6201, 6202, 6311, 6312, 5911, 8559, 9003. Email: [email protected]. Website: https://www.tarotalyze.com. The extract from the State Register for this form of organisation contains no legal address, which is why we state none; correspondence — including complaints, refund requests and personal-data requests — is conducted at the email address given above. We reply on business days: to complaints and refund requests — within 5 business days at the latest, and to personal-data requests — within 30 days, the period required by Law no. 195/2024 (see clause 16 of the Privacy Policy).